RETURNS / REFUNDS
If you decide to change your mind, please inform us within 7 days of receiving your order. Refunding arrangements can be made, subject to deduction of reasonable shipping and handling costs.
GLOSSARY OF TERMS
We: refers to [email protected]
- You, buyer, and customer: refers to any person entering into a contract to purchase an item from [email protected].
- In the event of a return or refund, please adhere to the following guidelines:
- Notification: You must inform us of your decision to return the item within 7 days of receiving your order. This can be done by contacting us at [email protected].
- Condition: of the Item: The item must be in its original condition and packaging. We reserve the right to refuse a refund if the item shows signs of use or damage.
- Return Authorization: Upon notification, we will provide you with a return authorization and instructions on how to proceed with the return.
- Shipping and Handling Costs: While we facilitate the return, reasonable shipping and handling costs will be deducted from the refund amount.
- Refund Process: Once we receive the returned item and verify its condition, we will initiate the refund process. Please allow a reasonable time for the refund to be processed.
- Refund Amount: The refund amount will be the original purchase price minus the deducted shipping and handling costs.
Please note that this return and refund policy is subject to our general terms and conditions outlined on our website. If you have any questions or concerns, feel free to contact us at [email protected].